Microsoft Dynamics CRM is a customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination.
Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation.
Geddion are experts in customising Microsoft Dynamics CRM to fit our clients’ needs. While a turnkey CRM solution offers a great platform for engaging with your customers, most businesses require some customisations to fully capture the value of a CRM investment.